Frequently Asked Questions

If you're new to CAP online, we can bring you up to speed at our About page

A PC identification is a universal login that can be used to access your accounts across a variety of Loblaws and Shoppers Drug Mart Inc online platforms. If you are registered with, or Click & Collect, you already have one. Your PCTM ID is your email address and password and used as your login information for your Click & Collect account.

PC ID LogoAccess all our sites with a simple login.
Click & Collect LogoSuperstore Logo
Shoppers Drug Mart LogoBeauty Boutique Logo
Zehrs LogoWholesale Club Logo
Shoppers Drug Mart Pharmacy LogoJoe Fresh Logo

Have a question we didn't answer?

Submit a Question


1-844-557-34797 DAYS A WEEK
8AM - 11PM EST